Refund Policy

If you feel that your product is defective or damaged, please contact Transformyourthought@gmail.com with any concerns or return requests. Please include a picture with your email if the item is damaged.
Any damage caused by neglect or misuse is NOT able to be returned.
Proof of purchase (sales receipt/credit card transaction/packing slip, etc.) is required for a refund.
Returns for physical items accepted up to 30 days after shipping. Buyer pays shipping costs.
Transform Your Thought's candles, oils, and perfumes are guaranteed to be free from defects in material and workmanship.
No exchanges.

 

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No returns after digital items are sent or after services are performed.
Refunds are accepted for digital goods up to 24 hours after purchase.

Please contact transformyourthought@gmail.com to request a refund.
No exchanges.
 

 

Full refunds may be given within the first 10 minutes of the session if there are no messages to be given or if I am unable connect with the spirit of your choice. There is no guarantee that a full refund will be provided if it is past the initial 10 minutes of the session.
You may reschedule or cancel your appointment by reaching out to transformyourthought@gmail.com up to 48 hours before your appointment time.

 

 

Services may take up to 28 days to be completed from your purchase date. Proof of service through pictures and a message will be communicated via email provided within 28 days of purchase. 
No refunds will be given on spellwork unless we do not deliver the service as described above within the timeframe described above.